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The First AI-Native MSP
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Research notes and sources
| Statement | Evidence | As of | Sources |
|---|---|---|---|
RFA reports 99.2% ticket satisfaction, 98.4% response SLA attainment and 40% lower ticket volumes. Richard Fleischman & AssociatesCaveatNo independent audit or causal comparison; not financial results. | Company reported | 1 | |
RFA announced a client-facing Managed AI offering. Richard Fleischman & AssociatesCaveatDistinct from internal service-desk automation; no revenue disclosed. | Company reported | 1 |
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