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Richard Fleischman & Associates

Managed IT services provider acquired by Titan MSP in 2025; reports serving 700+ financial firms and launched a client-facing Managed AI offering.

it services

Overview

Managed IT services provider acquired by Titan MSP in 2025; reports serving 700+ financial firms and launched a client-facing Managed AI offering.

Evidence for this section (1)

Statement	Evidence	As of	Sources
Titan lists Chris Turek as RFA president; RFA lists David Andrade. Caveat Do not manufacture transition dates or silently choose one.	Disputed / unreconciled	2026-09-17	1 2

The reviewed material does not yet support a detailed account of post-acquisition operations.

Evidence for this section (2)

Statement	Evidence	As of	Sources
RFA describes agents, human approvals, logged actions and Slack/Teams workflows. Caveat Product description, not independently tested architecture.	Company reported	2026-09-17	1
RFA reports 99.2% ticket satisfaction, 98.4% response SLA attainment and 40% lower ticket volumes. Caveat No independent audit or causal comparison; not financial results.	Company reported	2026-06-19	1

· 2026-06-19

Bibliography and deeper evidence

Statement	Evidence	As of	Sources
RFA’s live homepage reports 700+ financial firms served. Caveat Served may not equal current contracted customers; not directly comparable to launch counts.	Company reported	2026-09-17	1
RFA describes agents, human approvals, logged actions and Slack/Teams workflows. Caveat Product description, not independently tested architecture.	Company reported	2026-09-17	1
Titan lists Chris Turek as RFA president; RFA lists David Andrade. Caveat Do not manufacture transition dates or silently choose one.	Disputed / unreconciled	2026-09-17	1 2
RFA reports 99.2% ticket satisfaction, 98.4% response SLA attainment and 40% lower ticket volumes. Caveat No independent audit or causal comparison; not financial results.	Company reported	2026-06-19	1
RFA announced a client-facing Managed AI offering. Caveat Distinct from internal service-desk automation; no revenue disclosed.	Company reported	2026-06-19	1