Skip to content

Engraved illustration of a rough sea. The picture is decorative; the site works without it.

Reading Room

Read the arguments shaping this field: original letters and essays, independent reporting, interviews, and podcasts. Every item says whether the text is available here or should be read at its publisher.

Reset

Developments (5)

Multiple reports about the same development are grouped; each source is retained.
  1. ADT reported Q3 2026 revenue of $1,349M (up 4%) and withdrew its guidance because of the pending Thrive Holdings acquisition. The release also lists AI programs ADT began before the deal, including AI-driven sales and service pilots and Origin AI presence sensing planned for 2027. The Thrive deal remains announced, not closed.

  2. CWT Italia, an Amex GBT unit now under Long Lake ownership, revoked an Oct 4 plan to cut 190 of its 429 staff on Oct 23 after union pushback, but at talks on Oct 30 it maintained that it has a staff surplus; further meetings are set for Nov 9, 12, 17 and 24. Unions describe it as one of the first cases of AI affecting jobs; that is the unions' framing, and we found no Long Lake or Amex GBT statement linking the plan to AI.

  3. Baldwin's preliminary Q3 figures, as reported by Insurance Business, include $21M of go-private costs so far; the acquisition by Sequence Holdings and DFO Management is announced and still pending, with closing expected in Q1 2027.

  4. NetAscendant case study publishedoperating evidencereported or published

    Case study reports >50% of incoming tickets resolved autonomously.

  5. Tax AI technical publicationoperating evidencereported or published

    OpenAI article reports drafting accuracy up to 97%.