Titan funding and RFA announcement

Announced August 12, 2025, from New York. Titan, an AI holding company incubated by General Catalyst, announced $74 million in funding led by General Catalyst and, in the same release, its acquisition of Richard Fleischman & Associates (RFA), a New York-based managed service provider with roughly 250 employees serving more than 400 financial services clients across multiple countries. RFA becomes Titan's first MSP platform, into which Titan layers its augmented AI stack. The stated thesis is that traditional MSPs are constrained by legacy tooling and manual, ticket-based workflows, and that agentic AI can automate routine support, predict failures, and free technicians to act as strategic advisers rather than reactive support. Co-founders Saurin Patel and David Heffernan said Titan intends to acquire additional IT services firms. Yohan Kim is chief executive of RFA; Marc Bhargava, managing director at General Catalyst, commented on the investment. The deal was one of several executions of General Catalyst's AI-enabled roll-up program, for which the firm allocated $1.5 billion beginning in late 2023.

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